It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option.
To register for Patient Access Service, please contact reception, to complete the required form.
Can another healthcare professional help?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.
- Appointments may be made online, by telephone or in person
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness)
- Yu can choose to see any doctor in the practice, but we recommend that you see the same doctor where possible, as we believe this leads to improved care for you.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.
Pre-bookable Appointments
We operate a pre-bookable appointment system for up to 4 weeks in advance.
Urgent appointments
Patients who feel they have a medically urgent problem should phone reception. Reception is authorised by the doctors to obtain basic information about the reason for the request in order to allow them to prioritise care appropriately.
Telephone access
If you wish to speak to a doctor, nurse practitioner or a practice nurse please contact reception and leave your telephone number. Your telephone call will be returned – but please be aware that messages which could potentially breach patient confidentiality will not be left on answerphone machines/voicemail.
Interpreting Services
Interpreting services can be arranged via reception. Please ask in advance of your appointment.
Consultations 16 to 75
If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
